Supplier – place of business

 

I + J Development s.r.o

Kladrubská 306

Praga 9 – Letnany

Czech Republic

 

The supplier is registered in the Municipal Court of Prague under the identification mark C 89218.

The supplier is VAT taxpayer.

 

Identification number: 26716429

VAT identification number: CZ26716429

 

(next only “supplier”)

 

Contact data:

Telephon: + 420 722966247

E-mail: scanshoes@scanshoes.com

We reply e-mails  as a rule  until 24 hours,  at the latest in 3 days.

 

Account number for credit transfers:

UNICREDIT BANK a.s. – 1002622983/2700

IBAN CZ 827000000001002622983

 

 

The client will  use for orders our website scanshoes@scanshoes.com which constitutes at the same time the catalogue of supplied goods . Based on the demand, the goods availability will be confirmed always by e-mail or phone.

 

After the selection of the goods the client will complete duly the form sending in itself to the above mentioned e – mail address. The same order form constitutes a supply contract proposal.

 

The client can check the prices of the different items. Prior to the order sending the total price for the goods including the related charges will be calculated being the client asked to agree the amount.  The minimum value of the  goods purchased by clients living outstanding the Czech Republic territory amounts 4 000,- CZK (€ 170,-). The postal charges to the European Community countries are paid by the Supplier.

The client payment will be made by credit card according to the price listed in CZK (exchange rate € 1 = 23,- CZK approximately).

 

 

The client and the Supplier are entitled to cancel the order without reasoning  until the day the order is confirmed by the Supplier. If the order is rescinded by the Supplier he generally  will notice the reasons why the order can not be confirmed.

 

The  withdraw from the order after the completion of contract is possible previous understanding of the parties and under the conditions agreed between the supplier and the client respectively.

 

The confirmation sent either by e – mail   referred as the “ final order confirmation” or by phone call is understood as binding confirmation of the order being confirmed the item of goods, number of pieces, price and the form and period of delivery. The order confirmation is considered as a completion of contract .

 

Period of  delivery

 

The ordered goods will be delivered at the soonest by post or by other carrier in accordance with the  availability and operating possibilities of the supplier  , generally till 3 – 8 labour days after binding confirmation of the order. 

The client is notified immediately if some prolongation of period will take place.

 

The delivery to the address the client has provided in the order form is considered as a consignment of the goods.

 

Way of delivery

 

The supplier´s duty is to deliver the goods to the specified address  via the Czech Post (Ceska Posta a.s.) and  their foreign commercial partners.

 

Terms of payment

 

The minimum value of the  goods purchased by clients living outstanding the Czech Republic territory amounts 4 000,- CZK (€ 170,-). The postal charges to the European Community countries are paid by the Supplier except handling fee which is automatically added to each supply.

The client payment will be made by credit card according to the price listed in CZK.

 

The supply contains always the invoice as well as instructions in Czech language for use and care of the shoes.

 

 

Taking goods

 

We recommend that you examine the goods on the instant of taking over. If a mechanical damage to the packing is detected , take down the minutes about damage in the presence of the carrier. The carrier has to acknowledge this document.

 

Based on the minutes about damage the client either will allow a appropriate  discount or a new article. The client also has the right to rescind the contract.

 

The client confirms his acceptance of the goods as well as  the articles were delivered without mechanical damage signing the delivery note to the carrier.

 

The condition of taking goods including level of responsibility may differ depending on  elected carrier.

 

Communication between client and the supplier

 

Unless stated otherwise, the further communication between the client and the supplier will be done by e-mail.

 

All warrantable complaints presented during warranty period being the defect evidenced in 30 days after taking goods are solved by exchange of the article for a new one. If the goods are not in store stock at such moment, the referred article will be ordered at the soonest or you can select any other goods for the same value. In the case of complaint when the goods is to be  exchanged for a new article in 30 days on purchase, the claimed article must be sent back in original packing and complete.

The warranty does not apply to mechanical damages.

 

Warranty period and certificate of warranty 

 

A warranty period goes from the moment of taking goods by the client.

 

We provide warranty of 6 month after taking the goods for all articles delivered outside of the territory of the  Czech Republic. The certificate of warranty is the invoice.

 

The warranty does not refer to the common wear of goods caused by use. In this case a shorter product life is not  considered as a defect and it can not be claimed.

 

Complaint

 

If the client finds on the purchased product during the warranty period a defect caused by the product as such, not by the common wear of goods, he has the right to complaint the goods. The complaint is to be made within warranty period.

 

 

 

Complaint proceeding

 

If the client wish to claim goods purchased at our e-shop we suggest him to complete a complaint form specifying in particular the type of the article, product code, sale document number and the description of the defect. The client will receive the information about next step to do within two labour days, especially the address where the claimed product has to be sent back.

Forwarding of these documents makes easier delivery identification and faster settlement  of a claim.

Deliveries in which the reason of their sending back to us can not be evidenced, shall be returned to the sender.

 

It is convenient to send back the articles in original packing or using a suitable wrapping. The supplier is not responsible for an eventual mechanical damage before receipt goods.

 

Settlement of a claim

 

Supplier will consider righteousness of a claim and after that he advise the client of  settlement of a matter by e – mail.

 

 

Right of the client to withdraw from the contract

 

The client is entitled to withdraw from the contract if the supplier does not fulfil agreed delivery conditions.

 

Right of the supplier to withdraw from the contract

 

The supplier is entitled to withdraw from the contract only up to sending of goods and in the case of product non-availability or significant price change. The obligation of the supplier is to notify the client of withdrawal in order to agree next proceeding.

 

Proceeding in case of withdrawal

 

Considering the withdrawal of the contract means  cancellation of itself from the same beginning, the supplier and the client respectively  will refund each other all accepted  settlements.

 

If the client has already received and accepted goods, he has to send back the article to the address of supplier who will examine the goods without unreasonable delay. Total amount shall be refunded to the client if  the articles sent back are  unbroken, complete including the accessories and original packing. 

 

If the client comply with all the above mentioned conditions for withdrawal from the contract, the supplier will refund him the price at the latest to 30 days after returning the goods. The supplier will refund the money to the client´s  account, deducting from the amount only actual postal and packing charges (in case of the European Community countries about € 10,– 20,)spent for sending to the client.

 

 

Previous consent of the client the supplier gathers his data as name, address, telephone number and e-mail . These data makes above all for simplification of the orders in the future. 

 

Supplier does not pass these personal data to anybody.

 

Client is entitled to revoke his consent with data gathering or business communication forwarding. In such case he will send us by e-mail his decision.

 

 

The General commercial conditions are valid for all contracts agreed between the supplier and the client.

 

The supplier reserves the right to change the General commercial conditions.  In this case he will enunciate in due form the changes on internet websites www.scanshoes.cz as well as in the shops , no less than one month before the conditions becomes effective.